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Frequently Asked Questions

Top-10 FAQs Top 10 FAQs
Before you buy (4)
Getting started (1)
Use and Learn (7)
Software and firmware (1)
Software upgrade (1)
Tips and Tricks (9)
Troubleshooting (1)
Service and Repair (1)
Tips and Tricks (1)

Manuals & Documentation

How to videos

  • Product Introduction

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  • Tackling PC connectivity issues

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  • How can I update my GoGear firmware

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  • Video file formatting on conversion issues

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  • Safe listening on your earphones

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  • Creating and using playlists

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    Click here to download it.
  • Transferring Music, video and pictures to your GoGear using Philips Songbird

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    Click here to download it.
  • Philips Songbird: one simple program to discover, play and sync

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  • Repairing your GoGear - When and How

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  • Philips Songbird Software installation

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    Click here to download it.
  • Product Introduction

    Product Introduction

  • Tackling PC connectivity issues

    Tackling PC connectivity issues

  • How can I update my GoGear firmware

    How can I update my GoGear firmware

  • Video file formatting on conversion issues

    Video file formatting on conversio...

  • Safe listening on your earphones

    Safe listening on your earphones

  • Creating and using playlists

    Creating and using playlists

  • Transferring Music, video and pictures to your GoGear using Philips Songbird

    Transferring Music, video and pict...

  • Philips Songbird: one simple program to discover, play and sync

    Philips Songbird: one simple progr...

  • Repairing your GoGear - When and How

    Repairing your GoGear - When and H...

  • Philips Songbird Software installation

    Philips Songbird Software installa...

Software & drivers

  • Hidden Firmware 1

    version:2.31, zip file , 7.7 MB, published January 12, 2011

    Download file

  • Hidden Firmware 2

    version:2.31, htm file , 3.3 kB, published January 12, 2011

    Download file

  • Hidden Firmware 3

    version:1.1.0, dll file , 612.0 kB, published May 4, 2011

    Download file

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See the following document for more detailed information on the Philips warranty. Please contact the local contact centre if you have additional questions.

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