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Frequently Asked Questions

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Before you buy (4)
Getting started (1)
Use and Learn (6)
Software and firmware (1)
Software upgrade (1)
Tips and Tricks (7)
Troubleshooting (1)
Service and Repair (1)
Tips and Tricks (1)

Manuals & Documentation

Warranty

See the following document for more detailed information on the Philips warranty. Please contact the local contact centre if you have additional questions.

Support Forum

Check our forum for answers to questions from consumers who might have had same questions as you, share your experience and discuss with others.

How to videos

  • Product Introduction

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  • Tackling PC connectivity issues

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  • Ripping CDs

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  • Where can I get more support for my GoGear player

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  • Problem with Philips Songbird installation

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  • Philips Songbird Software installation

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  • FullSound - How it makes your MP3 music better

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  • Transferring Music, video and pictures to your GoGear using Philips Songbird

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  • Charging your GoGear when playing music with PC

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  • What to do if your GoGear hangs or does not work properly

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  • Product Introduction

    Product Introduction

  • Tackling PC connectivity issues

    Tackling PC connectivity issues

  • Ripping CDs

    Ripping CDs

  • Where can I get more support for my GoGear player

    Where can I get more support for m...

  • Problem with Philips Songbird installation

    Problem with Philips Songbird inst...

  • Philips Songbird Software installation

    Philips Songbird Software installa...

  • FullSound - How it makes your MP3 music better

    FullSound - How it makes your MP3 ...

  • Transferring Music, video and pictures to your GoGear using Philips Songbird

    Transferring Music, video and pict...

  • Charging your GoGear when playing music with PC

    Charging your GoGear when playing ...

  • What to do if your GoGear hangs or does not work properly

    What to do if your GoGear hangs or...

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Software & drivers

  • Hidden Firmware 3

    version:1.5, dll file , 408.0 kB, published June 1, 2010

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