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Frequently Asked Questions

Top-10 FAQs Top 10 FAQs
Before you buy (5)
Getting started (1)
Use and Learn (6)
Software and firmware (1)
Software upgrade (1)
Tips and Tricks (7)
Service and Repair (1)
Tips and Tricks (1)

Manuals & Documentation

How to videos

  • Product Introduction

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  • Tackling PC connectivity issues

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  • Problem with Philips Songbird installation

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  • Where can I get more support for my GoGear player

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  • FullSound - How it makes your MP3 music better

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  • How can I update my GoGear firmware

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    Click here to download it.
  • Philips Songbird: one simple program to discover, play and sync

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    Click here to download it.
  • Transferring Music, video and pictures to your GoGear using Philips Songbird

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  • Safe listening on your earphones

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  • What to do if your GoGear hangs or does not work properly

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  • Product Introduction

    Product Introduction

  • Tackling PC connectivity issues

    Tackling PC connectivity issues

  • Problem with Philips Songbird installation

    Problem with Philips Songbird inst...

  • Where can I get more support for my GoGear player

    Where can I get more support for m...

  • FullSound - How it makes your MP3 music better

    FullSound - How it makes your MP3 ...

  • How can I update my GoGear firmware

    How can I update my GoGear firmware

  • Philips Songbird: one simple program to discover, play and sync

    Philips Songbird: one simple progr...

  • Transferring Music, video and pictures to your GoGear using Philips Songbird

    Transferring Music, video and pict...

  • Safe listening on your earphones

    Safe listening on your earphones

  • What to do if your GoGear hangs or does not work properly

    What to do if your GoGear hangs or...

Software & drivers

  • Hidden Firmware 2

    version:1.63, htm file , 6.1 kB, published June 11, 2012

    Download file

  • Hidden Firmware 3

    version:2.000, dll file , 336.0 kB, published August 27, 2011

    Download file

  • Hidden Firmware 1

    version:1.63, zip file , 4.3 MB, published June 11, 2012

    Download file

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Warranty

See the following document for more detailed information on the Philips warranty. Please contact the local contact centre if you have additional questions.

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