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Frequently Asked Questions

Top-10 FAQs Top 10 FAQs
Before you buy (3)
Use and Learn (10)
Software and firmware (1)
Software upgrade (1)
Tips and Tricks (8)
Troubleshooting (2)
Service and Repair (1)
Tips and Tricks (1)

Manuals & Documentation

Warranty

See the following document for more detailed information on the Philips warranty. Please contact the local contact centre if you have additional questions.

Support Forum

Check our forum for answers to questions from consumers who might have had same questions as you, share your experience and discuss with others.

How to videos

  • Product Introduction

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  • Transferring Music, video and pictures to your GoGear using Philips Songbird

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  • Controlling the functions on your GoGear Muse

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  • Where can I get more support for my GoGear player

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  • Problem with Philips Songbird installation

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  • Philips Songbird: one simple program to discover, play and sync

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  • Philips Songbird Software installation

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  • Surround for movies - put you right in the middle of the action

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  • Sound isolation headphones - less environmental noise

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  • Tackling PC connectivity issues

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  • Product Introduction

    Product Introduction

  • Transferring Music, video and pictures to your GoGear using Philips Songbird

    Transferring Music, video and pict...

  • Controlling the functions on your GoGear Muse

    Controlling the functions on your ...

  • Where can I get more support for my GoGear player

    Where can I get more support for m...

  • Problem with Philips Songbird installation

    Problem with Philips Songbird inst...

  • Philips Songbird: one simple program to discover, play and sync

    Philips Songbird: one simple progr...

  • Philips Songbird Software installation

    Philips Songbird Software installa...

  • Surround for movies - put you right in the middle of the action

    Surround for movies - put you righ...

  • Sound isolation headphones - less environmental noise

    Sound isolation headphones - less ...

  • Tackling PC connectivity issues

    Tackling PC connectivity issues

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Software & drivers

  • Hidden Firmware 2

    version:1.36, htm file , 5.4 kB, published April 12, 2011

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  • Hidden Firmware 3

    version:0.0.1, dll file , 264.0 kB, published June 23, 2011

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  • Hidden Firmware 1

    version:1.36, zip file , 10.1 MB, published April 12, 2011

    Download file

Contact us

Questions about MP3 and MP4 player?

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