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Frequently Asked Questions

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Before you buy (5)
Getting started (1)
Use and Learn (10)
Software and firmware (3)
Tips and Tricks (4)
Troubleshooting (3)
Service and Repair (1)
Tips and Tricks (1)

Manuals & Documentation

Warranty

See the following document for more detailed information on the Philips warranty. Please contact the local contact centre if you have additional questions.

Support Forum

Check our forum for answers to questions from consumers who might have had same questions as you, share your experience and discuss with others.

How to videos

  • Safe listening on your earphones

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  • Transferring pictures using Explorer

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  • Updating your GoGear firmware

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  • Repairing your GoGear - when and how

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  • Napster to Go and its 30-day free trial

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  • Downloading and installing Napster software

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  • Software Installation

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  • Charging your GoGear when playing music with PC

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  • Video File formatting and conversion issues

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  • Getting over hang-ups on your GoGear

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  • Safe listening on your earphones

    Safe listening on your earphones

  • Transferring pictures using Explorer

    Transferring pictures using Explor...

  • Updating your GoGear firmware

    Updating your GoGear firmware

  • Repairing your GoGear - when and how

    Repairing your GoGear - when and h...

  • Napster to Go and its 30-day free trial

    Napster to Go and its 30-day free ...

  • Downloading and installing Napster software

    Downloading and installing Napster...

  • Software Installation

    Software Installation

  • Charging your GoGear when playing music with PC

    Charging your GoGear when playing ...

  • Video File formatting and conversion issues

    Video File formatting and conversi...

  • Getting over hang-ups on your GoGear

    Getting over hang-ups on your GoGe...

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